Building a business isn’t just about adding employees and vehicles. Sometimes the most important guideposts are when you gain clients that you treasure for years. TraPac, located in Wilmington, California, is one of our longest-lasting client relationships, one that we are very grateful for.
It was the fall of 1987 when I got a call from a company in Wilmington that was unknown to me. They were referred by one of our current clients in Long Beach. I distinctly remember driving over this huge bridge over the ocean called the Vincent Thomas Bridge. It felt like I was driving out of state!
It was intimidating pulling my little Plantscapers Nissan truck into the huge facility on the bay in San Pedro. The world of shipping was foreign to me. I had never seen the docks or all the huge containers that had come off the ocean, the cranes, the forklifts— there was so much going on. It was thrilling seeing something so new. TraPac has distinguished itself as an elite operator of deep-sea terminals. Their work drives California’s economic engines from their locations in the Ports of Los Angeles and Oakland. And just like Plantscapers, they care about the environment, striving to increase efficiency and decrease emissions work cleaner and more cost-effectively.
As you can imagine, the shipping world is one of iron and steel and one that definitely needs a little natural life! I walked the space with my contact at TraPac. Assessing the space, I presented a plan to add greenery with gorgeous ceramic burgundy containers to soften their offices. I remember installing topsiders (definitely an 80’s design) on top of their many workstations and making the lobby and executive offices much more welcoming with our greenery. It was a huge transformation, and the whole office, especially the management, was thrilled with their new softer interiors.
Fast forward to 2021, and TraPac is still one of our most valued clients. We’ve served their facility for 34 years, making them one of our most enduring clients as well. I am so proud to say that we have grown with TraPac. As they’ve added square footage and floors to their offices, they’ve always called on Plantscapers to add greenery and life to their offices. Annette, our liaison, and I have even walked new spaces with our hard hats on to ensure construction was completed to accommodate proper interior plantscaping. Their commitment from the ground up to biophilia matches our own.
Today, we still keep their offices looking fresh and clean with our regular service. In a sterile space such as this, the greenery really plays a part in their overall feel. From the moment you walk in, you’re greeted with plants in sconces, making a powerful statement of welcome and warmth.
Having a client trust you for 34 years is truly an honor. This is an extraordinary business relationship, one that we do not take for granted. We feel so blessed that we have Trapac’s typed original estimate from 1987 framed in our office on our hall of fame wall. We appreciate their dedication to Plantscapers and the opportunity to make their offices a biophilic heaven for their team. They let us do what we do best, and in turn, we have built a great rapport over the years. I can’t wait to see what the future brings for both TraPac and Plantscapers. Thank you to TraPac for being a part of our 40 years celebration!